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News and Notices

Report Wireless Issues

In an effort to improve wireless connectivity around campus, UITS is asking that anyone experiencing issues with IU Secure report them via the UITS website.

Access the form >>
Learn more about connecting devices to IU Secure >>
Or you can always call the UITS Support Center >>


Tech Monitor

Farewell to OneStart
11 March, 2015

For years, OneStart has been the place to go for important stuff, like seeing your paycheck, putting in requisition requests, and entering your time, among lots of other things. We'll be bidding farewell to OneStart this October. It's been replaced by One.IU, which brings a sleek app store experience to IU services. One.IU launched in October 2013, but IU left OneStart up during the transition.

Learn more about the OneStart retirement >>

If you haven't used One.IU yet, check it out >>

No limits: Box at IU removes storage quotas
11 March, 2015

Do you know how much space you have left in your Box at IU account? As of today, it doesn’t matter. IU tech leaders announced that all IU Box accounts now have unlimited storage. So log in to collaborate, share, and edit files all you like, without worrying if you're running out of space -- because you can't.

Storage is unlimited, but file size is not -- 15GB remains the largest file size allowed. That's pretty big, considering 1GB holds about 16 hours of music or nearly 600 photos. If you’re feeling constrained, know that you can now store as many 15GB files as you like.

Learn more about Box at IU >>

Log in to start storing and collaborating >>

Protect yourself from phishing scams
11 February, 2015

Phishing is when online scammers send spam to con people into giving up their passphrases and other sensitive information, like your financial details and all the names in your address book. Before you know it, your bank account is dry and your friends think you've suddenly forgotten how to spell and form sentences, since the scammers are sending them emails from your account. Lately, scammers have been getting more sophisticated, and more people are falling for it.

Learn how to protect yourself >>

New software makes Canvas testing more secure
11 February, 2015

Online test-taking in IU's Canvas learning management system just got a lot more secure. The university is currently piloting Respondus LockDown Browser and Respondus Monitor software on all campuses. These tools lock down the testing environment and increase accountability.

When students use Respondus LockDown Browser to access a quiz, they are unable to print, copy, go to another URL, or access other applications -- they're locked into a quiz until they submit it for grading.

Respondus Monitor visually identifies students for non-proctored, online exams. Students use their own computer and a webcam to record assessment sessions, all without leaving Canvas.

Learn more >>

Beware: New Microsoft Outlook mobile app stores your passphrase in the cloud
11 February, 2015

This means IU can't ensure the safety of your data if you use the Outlook/Acompli app. It exposes your data, so UITS has taken steps to restrict access (a bit more about that >>)

If you've ever used the app to access your Exchange account, you should:

Remove the account and remote data from the app settings on your mobile device. Simply deleting the app does not remove your stored information from the cloud. The Knowledge Base can show you how >>

Change your passphrase immediately. Find out how >>

If you have any questions or need assistance, please contact your local UITS Support Center >>

Cyrus (IU Webmail) shutdown postponed
28 January, 2015

In response to your feedback, UITS is postponing the shutdown date for Cyrus (IU Webmail) until fall 2015.

UITS will provide an optional migration tool to help streamline the process of moving email messages from Cyrus to Exchange. We are currently purchasing licenses and creating documentation. We tentatively expect those to be available by February 2, when optional automatic migration of mail accounts from Cyrus begins.

Manual migrations currently remain the best option for accounts with a modest amount of data and a simple folder structure. The manual process also allows you to control the timing of your migration.

Learn more about moving your Cyrus account to Exchange >>

Learn more about the Cyrus retirement >>

Welcome to the cloud: Adobe Creative Cloud
14 January, 2015

With the move from Creative Suite to Creative Cloud, Adobe has changed how you download the desktop application. IU students, faculty, and staff can now obtain a redemption code for a one-year subscription to the Creative Cloud desktop applications. Users in managed computing environments should contact their departmental IT professional to request installation. Faculty and staff can install the software on machines where it will be used for university business.

Adobe software that is not part of the Creative Cloud family is available as usual on the IUware website.

Read step-by-step instructions for obtaining your Creative Cloud software >>

Learn more about Adobe software at IU >>